Effective Date: 7/31/2024

At Country Roads, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you visit our website or use our services.

Information We Collect

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, phone number, shipping address, and billing address.
• Payment Information: We collect payment information (e.g., credit card details) when you make a purchase. This information is processed securely through our payment gateway provider.
• Usage Data: We collect information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of each visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website and enhance your user experience.

How We Use Your Information

• To Provide Services: We use your personal information to process orders, deliver products, provide customer support, and manage your account.
• To Improve Our Website: We use usage data and feedback to understand how our website is used, identify areas for improvement, and develop new features.
• To Communicate with You: We use your contact information to send order confirmations, shipping notifications, updates, newsletters, and promotional offers. You can opt-out of marketing communications at any time.
• To Personalize Your Experience: We use information about your preferences and past purchases to recommend products and tailor content to your interests.
• To Ensure Security: We use your information to monitor and enhance the security of our website and services, prevent fraud, and protect against unauthorized access.

Sharing Your Information

• Third-Party Service Providers: We may share your information with third-party providers who assist with payment processing, order fulfillment, email delivery, marketing, and analytics. These providers are contractually obligated to protect your information and use it solely for the purposes specified by Country Roads.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders, or to protect the rights, property, and safety of Country Roads, our customers, or others.

Security of Your Information

We implement a variety of security measures to protect your personal information, including encryption, access controls, and secure servers. While we strive to ensure the security of your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

• Access and Update: You can access and update your personal information by logging into your account on our website. If you need assistance, please contact our customer support team.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Data Deletion: You can request the deletion of your personal information by contacting us. We will take reasonable steps to comply with your request, subject to legal and contractual obligations.

Children’s Privacy

Country Roads does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly. If you believe that a child under 13 may have provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

International Data Transfers

If you are accessing our website from outside the United States, please be aware

that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located and our central database is operated. By using our services, you consent to the transfer of your information to these locations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and enhance your experience on our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

Your California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to request information about the personal data we collect, the purposes for which we use it, and the third parties with whom we share it. You also have the right to request the deletion of your personal information, subject to certain exceptions. To exercise your rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Country Roads
Phone: (385) 438-0248
Email: contact@countryroads.store

We are committed to addressing your inquiries and resolving any concerns you may have.

By using our website and services, you consent to the terms of this Privacy Policy. Thank you for trusting Country Roads with your personal information. We value your privacy and are dedicated to protecting it.